🎁 Book an Appointment Using a Package
Fix package booking issues by selecting an unused package or pass during appointment checkout.
Symptoms
Use this page if you want to book an appointment with an existing package or pass instead of paying again.
What booking with a package means
Booking with a package applies one unused visit from your package or pass to the appointment. You should see the package option during checkout if the package is eligible for the service, the location, and the visit type.
Only unused, eligible packages or passes appear during booking. If your package has no remaining visits, or it does not match the appointment you are booking, it will not be available.
Fix steps
Log in to your account
Sign in before you try to book the appointment.
Reset your account access if needed
If you never registered for an account, reset your password or account access first.
Go to My Booking
Open My Booking from your account.
Choose Package
Select Package for the booking.
Click Book Now
Review the details, then click Book Now to complete the appointment.
If the package does not appear
Check that the package is still unused and applies to the appointment you are booking. If it still does not appear, contact support so the package eligibility can be reviewed.
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